Someone I know is struggling with a gambling problem — what can I do?

Start by speaking to them with empathy and encourage them to seek professional help. You can contact ab88's support team at support@ab88.beer to ask for assistance regarding their account. Consulting a mental health professional is also a wise step.

For ages 21+ only

ab88 Responsible Gaming — Your safety is our priority

Enjoy entertainment within your limits. ab88 is committed to providing you with a safe, informed, and balanced betting experience.

Why is responsible gaming important?

Online betting and casino games can be an enjoyable form of entertainment — but only when played in a controlled and mindful way. ab88 believes that the mental and financial wellbeing of every player is of the utmost importance. That is why we do not just offer world-class games; we also provide responsible gambling tools and resources.

Many players in Bangladesh come to an online betting platform for the first time out of curiosity. At ab88, we want that experience to always be a positive one. On this page you will learn how to set your playing limits, when to take a break, and who to talk to if problems arise.

Remember: Gambling is for entertainment purposes only. Do not play to recover money you have lost. Do not bet more than you can afford.

ab88 Safety Tools

Set Deposit Limits

Set your own limit on how much you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. To increase a limit, a 72-hour waiting period applies, so the decision remains considered.

Time-Out Feature

If you feel you need a short break, use the time-out option. You can temporarily suspend your account for anywhere from 24 hours to 30 days. No betting activity will take place during this period.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, activate self-exclusion. Doing so will close your account for an extended period or permanently. This is a brave and sensible decision.

Betting Limit Control

Set a limit on how much you will wager within a given period. This tool protects you from excessive betting and helps you stay within your entertainment budget.

Activity History

View your complete betting and deposit history at any time. Stay aware of your habits and understand how much time and money you are spending.

Support Team Assistance

Reach ab88's 24/7 live chat or email us at [email protected] in Bengali. Our team will be by your side for any gambling-related concerns, without judgement.

Age Restriction — 21+ Policy

21+ To open an account and play at ab88, you must be at least 21 years old. This is not just a rule — it is our ethical responsibility.

During account verification, we may request official government documents such as a national ID card or passport to confirm your age and identity. Please provide accurate information when asked.

If you know that a minor may have access to your device, log out of your ab88 account and keep your password secure.

Steps to Protect Minors

Log out of your account after using the device.
Use a strong password that no one can guess.
Avoid playing games in front of children or teenagers.
Keep your payment details secure and keep your bKash/Nagad/Rocket PIN private.
Contact support if needed to activate additional protection measures.

Warning Signs of Problem Gambling

Most people enjoy online betting as harmless entertainment. However, in some cases it can spiral out of control. Be alert if you notice the following signs:

Financial Pressure

Continuously placing larger bets to recover lost money, or playing with money set aside for everyday expenses.

Emotional Distress

Feeling anxious or irritable when unable to play, and spending most of your time thinking about gambling.

Hiding Behaviour

Concealing your betting habits from family or friends, or lying about how much time and money you are spending.

If you notice any of the signs above in yourself, take action now. Contact the ab88 support team or follow the steps below.

Steps to Set Your Limits

Log in to your account

Open the "Responsible Gaming" section

Within settings, find the "Responsible Gaming" or "Responsible Gaming" option.

Choose the tool you need

Select whichever you need — deposit limit, betting limit, time-out, or self-exclusion.

Set your limit or duration

Enter a specific amount or time period and confirm the change — it takes effect immediately.

Contact support if you need help

Chat with us live or email [email protected]. Our team is always ready to help in Bengali.

Build Healthy Betting Habits

Set a budget before you play and stick to it strictly.
Think of betting as entertainment, not as a source of income.
Take regular breaks — get up and walk around at least once every hour.
Avoid betting when drinking or when emotionally unsettled.
Do not place bigger bets out of frustration after a loss — this is called "chasing" and it is harmful.

Spending time with family and friends helps keep your betting habits in check.
Keep some days of the week free from betting.
Even when on a winning streak, stay disciplined — luck does not always go one way.
Review your bKash, Nagad, or Rocket account transactions from time to time.
If you feel you are losing control, notify the support team right away.

Play safely with ab88

Use the responsible gaming tools and enjoy your entertainment with peace of mind.

Responsible Gaming FAQ

Log in to your ab88 account, go to the "Responsible Gaming" section in Settings, and select the deposit limit option. Set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately, but increasing it requires a 72-hour waiting period.

The duration of self-exclusion depends on the period you choose. You can activate it for a fixed time or indefinitely. No betting activity will be possible on your account while the exclusion is active. Contact our support team for more details.

A time-out is a temporary break — usually from 24 hours up to 30 days. It is suitable when you simply want a short rest. Self-exclusion is a longer-term and more serious step — taken when a gambling problem has become significant. Contact support to help you choose the right option.

Start by speaking to them with empathy and encourage them to seek professional help. You can contact ab88's support team at [email protected] to ask for assistance regarding their account. Consulting a mental health professional is also a wise step.

No. You must be at least 21 years old to play at ab88. Age must be verified during registration and the identity check. We follow a strict policy to protect minors, and any violation will result in immediate account closure.

Yes, all of ab88's responsible gaming tools — deposit limits, time-out, self-exclusion, and activity history — are completely free and available to all registered players. There are no additional charges for using them.